Privacy Policy

Last Updated: January 26, 2026

1. Introduction

At MTCK Ltd., we respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we collect, use, and protect your personal information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, email, phone number, date of birth, social insurance number, and other identification information necessary for tax preparation services.
  • Financial Information: Income details, expenses, investments, assets, liabilities, and other financial data required to provide our services.
  • Technical Information: IP address, browser type, device information, and cookies when you visit our website.
  • Usage Information: Information about how you use our website and services.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our tax preparation and advisory services
  • To communicate with you regarding your account or our services
  • To comply with legal obligations, including tax law requirements
  • To detect and prevent fraud
  • To analyze and improve our website functionality and user experience

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties. We may share your information in the following circumstances:

  • With tax authorities as required by law
  • With service providers who assist us in operating our business (subject to confidentiality agreements)
  • In response to a legal process or government request
  • With your consent or at your direction

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Tax-related records are typically kept for seven years to comply with tax regulations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict processing of your information
  • The right to data portability

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website usage, and assist in our marketing efforts. You can control cookies through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@mtck.ca or (613) 252-5255.